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Terms & Conditions

These Terms and Conditions ("Agreement") govern your use of officespend.com e-commerce website ("Website") and the purchase of products available through our platform. By accessing or using our Website and making a purchase, you agree to be bound by this Agreement. Please read these terms carefully before proceeding.

  1. Use of the Website: a. You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Website. b. You agree to use the Website solely for lawful purposes and in compliance with all applicable laws and regulations. c. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  2. Product Information: a. We make every effort to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant the accuracy or completeness of this information. b.The images of the products on our Website are for illustrative purposes only and may not reflect the exact appearance or features of the actual product.

  3. Intellectual Property: a. All content on our Website, including text, graphics, logos, images, videos, and software, is the property of or licensed to us and is protected by copyright, trademark, and other intellectual property laws. b. You may not reproduce, distribute, modify, or create derivative works of any content from our Website without our prior written consent.

  4. Product Orders and Payments: a. By placing an order on our Website, you make an offer to purchase the selected products at the specified price. We reserve the right to accept or reject any order at our discretion. b. All prices listed on our Website are in the designated currency and exclude applicable taxes, shipping fees, and handling charges, unless otherwise stated. c. Payment for the products must be made at the time of purchase through the provided payment methods. We may use third-party payment processors to facilitate secure transactions.

  5. Shipping and Delivery: a. Shipping and delivery of products are subject to our Shipping Policy, which forms part of this Agreement. b. We are not responsible for any delays or damages that occur during shipping, as it is the responsibility of the carrier. However, we will assist you in resolving any issues to the best of our ability.

  6. Returns and Refunds: a. Product returns and refunds are subject to our Return & Exchange Policy, which forms part of this Agreement. b. We reserve the right to refuse returns or refunds if the returned product does not meet the eligibility criteria specified in our Return & Exchange Policy.

  7. Limitation of Liability: a. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our Website or the products purchased through it. b. We do not guarantee the continuous, uninterrupted, or error-free operation of our Website or the absence of viruses or other harmful components.

  8. Indemnification: You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our Website or any violation of this Agreement.

  9. Governing Law and Dispute Resolution: This Agreement shall be governed by and construed in accordance with the laws of INDIAN Jurisdiction. Any disputes arising out of or relating to this Agreement shall be resolved through arbitration or small claims court, if eligible, in Bengaluru only and conducted in the English language.

  10. Changes to Terms and Conditions: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this Agreement periodically to stay informed about any modifications.

If you have any questions or require further assistance regarding our Terms and Conditions, please contact us through the provided contact information on our Website.

Privacy & Safety

Protecting your privacy and ensuring the safety of your personal information is of utmost importance to us. This Privacy & Safety Policy outlines how we collect, use, and safeguard your information when you use our e-commerce website. Please take the time to review this policy and familiarize yourself with our practices.

  1. Collection of Personal Information: a. We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, or interact with our website in any other way. b. The personal information we may collect includes, but is not limited to, your name, email address, shipping address, phone number, and payment details. We only collect information that is necessary to fulfill your orders and provide a seamless shopping experience.

  2. Use of Personal Information: a. We use the personal information you provide to process your orders, deliver products, and communicate with you regarding your purchases. b. With your consent, we may use your email address to send you promotional materials, newsletters, or updates about our products and services. You can opt out of receiving such communications at any time. c. We may also use your personal information to improve our website, customize your shopping experience, and enhance customer service.

  3. Protection of Personal Information: a. We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular system updates. b. We restrict access to your personal information to authorized personnel only, who are required to keep your information confidential. c. We will never sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or as required by law.

  4. Use of Cookies and Tracking Technologies: a. Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. This helps us analyze website traffic, customize content, and improve our services. b. You can choose to disable cookies through your browser settings. However, please note that this may affect your ability to access certain features or functionality of our website.

  5. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

  6. Compliance with Laws: We comply with applicable laws and regulations regarding the collection, use, and protection of personal information. We will cooperate with law enforcement agencies and government authorities as required by law.

  7. Children's Privacy: Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately.

  8. Updates to Privacy & Safety Policy: We reserve the right to update or modify this Privacy & Safety Policy at any time without prior notice. Any changes will be posted on our website. It is your responsibility to review this policy periodically to stay informed about our practices.

If you have any questions or concerns about our Privacy & Safety Policy, please contact us using the provided contact information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience on our website.

Wholesale Inquiries

Thank you for your interest in our wholesale offerings. We are delighted to work with businesses and individuals looking to make bulk purchases of our products. Please review the following information regarding wholesale inquiries:

  1. Eligibility: Our wholesale program is open to retailers, distributors, resellers, and businesses interested in purchasing our products in larger quantities. We also welcome inquiries from event organizers, corporate gifting companies, and other similar entities.

  2. Product Catalog and Pricing: To obtain our wholesale product catalog and pricing information, please contact our wholesale department using the provided contact details. Kindly provide relevant information about your business, including your company name, location, and the nature of your business. This information will help us better understand your requirements and ensure that we provide you with the appropriate product information and pricing.

  3. Minimum Order Quantity (MOQ): We may have minimum order quantity requirements for wholesale purchases to ensure that the order meets the criteria for a wholesale transaction. The MOQ will vary depending on the product and its availability. The specific MOQ details will be communicated to you during the inquiry process.

  4. Pricing and Discounts: Wholesale pricing typically offers a discounted rate compared to our regular retail prices. The exact discount percentage or pricing structure will be provided to you based on the products and quantities you are interested in. Please note that pricing and discounts are subject to change based on various factors, such as product availability and market conditions.

  5. Ordering and Payment: Once you have reviewed the wholesale product catalog and pricing, and you are ready to place an order, please follow the ordering instructions provided by our wholesale department. The ordering process may involve submitting a purchase order, specifying the quantities and product SKUs. Payment terms and options will also be discussed during this stage.

  6. Shipping and Delivery: Wholesale orders may have different shipping and delivery requirements compared to regular retail orders. Our wholesale department will provide you with the necessary information regarding shipping methods, estimated delivery times, and any applicable fees or restrictions.

  7. Customer Support: Our wholesale department is dedicated to assisting you throughout the wholesale purchasing process. If you have any questions, inquiries, or require assistance, please contact our wholesale team using the provided contact information. We are here to address your concerns and provide the necessary support to ensure a smooth wholesale experience.

We value your interest in our wholesale program and look forward to the possibility of working together. Please reach out to our wholesale department using the provided contact information to initiate the inquiry process and receive further assistance.

Payment Methods

Payment Methods

At our e-commerce website, we offer a variety of convenient and secure payment methods to ensure a smooth and hassle-free shopping experience. We understand the importance of providing flexibility and choice when it comes to making payments. Below are the payment methods we currently accept:

  1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express. When using this method, you will need to provide your card details, including the card number, expiration date, and CVV code. Rest assured that we prioritize the security of your payment information and use encryption and secure socket layer (SSL) technology to protect your data.

  2. Digital Wallets: We support popular digital wallet services shown as in Check out cart. These platforms offer a convenient and secure way to store your payment information and make transactions without having to enter your card details each time. Simply select the desired digital wallet option during checkout, and you will be redirected to authorize the payment using your preferred digital wallet account.

  3. Bank Transfers: For customers who prefer to pay directly from their bank accounts, we provide the option of bank transfers or electronic funds transfers (EFT). During the checkout process, you will receive instructions on how to initiate the bank transfer, including our bank account details. Please note that it may take a few business days for the funds to be processed and reflected in our system.

  4. Cash on Delivery (COD): Depending on your location and the nature of the products you are purchasing, we may offer the option of cash on delivery. With this method, you can pay in cash directly to the delivery personnel upon receiving your order. Please note that cash on delivery is typically available for select regions and may be subject to additional fees or restrictions.

We continuously review and update our payment methods to provide you with the most convenient and secure options. During the checkout process, you will see the available payment methods specific to your region and order. If you have any questions or require further assistance regarding payment methods, please contact our customer support team.

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